News - Author: General
Author: General
New Online Payment Center (ePay)
On February 12, 2025, the Online Payment site (ePay) was updated. The new site will has a new URL, a new look and feel, and easy to use navigation to provide you the ability to make payments securely and conveniently. Please note, you will need to register and create new login credentials. There is a $2.00 processing fee for each payment made through the new
Prime Rate effective December 19, 2024
Effective December 19, 2024, the Prime Rate is 7.50%, which means the presumptive rate per Administrative Order 17-2 is now 9.50%. For cases confirmed on or after December 19, 2024, and reference Administrative Order 17-2, the rate to use is decreased from 9.75% to
Timing of Fee Applications
Attorneys should be filing fee applications as soon as the case is confirmed. If the Confirmation Order requires a fee application be filed and the Trustee does not see that this has been done, a reminder email will be sent indicating a two (2) week deadline to file the required fee application. If a fee application is not timely filed, the Trustee will release funds being held for the attorney so disbursements to other Creditors can begin. Additionally, please remember to include the appropriate Bankrutpcy Code Section or Rule in the fee application. If this information is missing, a filing deficiency may be
Bank Statements required for Self-Employed and Business Cases
Effective immediately, in self-employed and business cases only, the Trustee is requiring bank statements be submitted via the Document Delivery Portal no later than 7-days prior to the original scheduled 341 exam. If these documents are not received timely, the 341 exam will not go
New rule gives Chapter 13 Debtors credit toward student loan forgiveness
New rules become effective July 1, 2024, and are separate from the December 2022 Department of Justice guidance providing a new avenue for student loan discharge in Chapter 7 and Chapter 13. The new rules provide new benefits only to those in Chapter 13 bankruptcy cases. To read more about this new rule, click here to be redirected to the
Change to Trustee's Document Delivery Portal
As of May 6, 2024, the Trustee's Document Delivery Portal has updated. EPIQ sent an email to all Users advising of the need to reset their password. Dont worry, the same password may be used, but because of the upgrade, the password will need reset. If you do not see the EPIQ email, please review your Spam/Junk folder. If you still did not receive an email after viewing all possible folders, please contact EPIQ directly at DeliveryPortalSupport@epiqglobal.com or (888) 374-2713. Note: If you have the Trustee's Document Deliver Portal bookmarked on your browser, please remember to update it once the password has been
Warning: Scammer Alert
A Trustee’s office received a call from a debtor who said he had been communicating with the Trustee through text messaging and that the Trustee advised the Debtor that he was $1,500.00 behind on his case. The scammer proceeded to tell the Debtor he would need to send $1,500.00 in gift cards. The debtor then used cash to purchase 3 gift cards of $500.00 each, scratched off the gift card sticker and sent pictures of the front and back of the gift cards through text message to the scammers. The Trustee’s office found out about this when the debtor called to verify that the office had received the $1,500.00 payment. By that time, the scammers had all the information needed to spend the $1,500.00 for on-line purchases. The debtor continued to communicate with the scammers (after the Trustee’s office told him not to) and asked them to prove it was the Trustee by giving him names of people who worked in the office. The scammers dropped some names of attorneys that we think they may have gotten from an internet search for local bankruptcy attorneys. The phone number given to the debtor is no longer in service - not a surprise. Additionally, Trustee's believe the same kind of scam could be perpetrated by the scammers pretending to be a mortgage company or servicer and claiming that the mortgage is behind. Please remember: the Trustee will never text, call or email a Debtor asking for payments to b
Accessing Attorney Fee Voucher Information
Beginning June 1, 2019, the Trustee discontinued emailing the case listings voucher that once accompanied ACH attorney fee payments. This information is now being made available on the NDC website and can be accessed using your user credentials. If you have any issues with viewing this report, please contact the NDC directly as the Trustee cannot access your
For Attorneys Sending Documents to the Trustee
Debtor attorneys must use the Trustee's secure Document Delivery Portal for sending case documents and correspondence related to those documents to the Trustee. If you have not yet registered for the Document Delivery Portal, please contact the Trustee's office so that an invitation may be sent to you. You must use the invitation email for registering. You cannot register through the
