Administering Chapter 13 bankruptcy cases filed in the United States Bankruptcy Court for the Northern District of Ohio - Eastern Division (Cleveland), comprising Cuyahoga, Geauga, Lake and Lorain Counties

Warning: Scammer Alert

A Trustee’s office received a call from a debtor who said he had been communicating with the Trustee through text messaging and that the Trustee advised the Debtor that he was $1,500.00 behind on his case.  The scammer proceeded to tell the Debtor he would need to send $1,500.00 in gift cards. The debtor then used cash to purchase 3 gift cards of $500.00 each, scratched off the gift card sticker and sent pictures of the front and back of the gift cards through text message to the scammers.

 

The Trustee’s office found out about this when the debtor called to verify that the office had received the $1,500.00 payment.  By that time, the scammers had all the information needed to spend the $1,500.00 for on-line purchases.

 

The debtor continued to communicate with the scammers (after the Trustee’s office told him not to) and asked them to prove it was the Trustee by giving him names of people who worked in the office.  The scammers dropped some names of attorneys that we think they may have gotten from an internet search for local bankruptcy attorneys.

 

The phone number given to the debtor is no longer in service - not a surprise.  Additionally, Trustee's believe the same kind of scam could be perpetrated by the scammers pretending to be a mortgage company or servicer and claiming that the mortgage is behind.

 

Please remember:  the Trustee will never text, call or email a Debtor asking for payments to be made by way of gift cards.  Trustee will only accept payments sent to the P.O. box or made electronically via ePay or the TFS system.  If you or your client ever receive this type of request, please report it to the proper authorities.  

Posted By General in Scam

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The Trustee is hiring!

Posted By General
March 25, 2026 Category: Hiring

The Office of the Chapter 13 Trustee is seeking a paralegal with litigation experience.  The position pays $55,000-$70,000 based on experience and qualifications.  We offer a hybrid remote schedule after training has been completed.  We have a 401(k) plan with matching contributions, life/medical/disability insurance, all federal holidays and generous paid time off.  The application process will be kept confidential.  All applications should be sent to ch13trustee@ch13cleve.com or mailed to our address at 7550 Lucerne Drive, Suite 110, Middleburg Hts., OH  44130; Attn:  Lauren Helbling

The Office of the Chapter 13 Trustee has moved to a new location.

Posted By General
February 10, 2026 Category: Office Move

Effective March 1, 2026, the Trustee has a new address:     Islander Park One 7550 Lucerne Drive Suite 110 Middleburg Heights

First Meeting Adjournment Requests

Posted By General
February 09, 2026 Category: General

Please contact Kelly Barton when requesting an adjournment of a First Meeting of Creditors.  Kelly can be reached via email or extension

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