Contact Information

Office of the Chapter 13 Trustee
Lauren A. Helbling, Trustee
200 Public Square, Suite 3860
Cleveland, Ohio 44114-2321

Send only correspondence to this address

Phone: 216-621-4268
Fax: 216-621-4806

Office Directory

Click this button to connect to your scheduled Meeting of Creditors.  Use the information below to gain access to the Waitng Room.

Meeting ID: 398 441 6706

Passcode: 8611454471

or

Call: 1-216-273-0259

Debtor Payment Information

Debtors may now make an online payment from a checking or savings account.

This address is for payments only.  Do not send correspondence or documents to this address.

This payment method allows debtors to set up automatic monthly transfers from a checking or savings account. This form must be submitted to the Trustee.

Check with your attorney to find out if you are eligible for TFS Bill Pay.

TFS Bill Pay contact information:

888-729-2413 or www.tfsbillpay.com

Employer Payment Information

If you are an employer and are interested in submitting funds electronically, please click this button and look for the “Employer” button on the TFS Website.

Case Information

For debtors, attorneys and creditors seeking bankruptcy case information.

Document Delivery

This tool provides attorneys a secure method to deliver bankruptcy case documents to the Trustee. 

Initial access to this portal is by invitation only. 

Creditor Disbursement Information

The Trustee's office disburses creditor payments, attorney fees and debtor refunds on or about the 10th of each month.

If you are an attorney or creditor and are interested in receiving your payments via electronic funds transfer (EFT), please complete and submit the EFT form to the Trustee's office.  If you have any questions, please contact Debbie Plaga at dplaga@ch13cleve.com.