Administering Chapter 13 bankruptcy cases filed in the United States Bankruptcy Court for the Northern District of Ohio - Eastern Division (Cleveland), comprising Cuyahoga, Geauga, Lake and Lorain Counties



Welcome to the Website

Welcome to the website of Lauren A. Helbling, Chapter 13 Trustee.  This site provides helpful information regarding the Trustee's administration of Chapter 13 bankruptcy cases and answers common questions regarding Chapter 13 practice in the Northern District of Ohio - Eastern Division (Cleveland).  The information presented here should not be construed to be legal advice.  If you have legal questions, you should contact your attorney.

Lauren A. Helbling
Chapter 13 Trustee
P.O. Box 593
Memphis, TN 38101-0593

The debtor's name and case number must appear on all checks and money orders.
The Trustee's office will be closed on the following days during 2019:
Tuesday, January 1 New Year's Day
Monday, January 21 Martin Luther King, Jr. Day
Monday, February 18 President's Birthday
Monday, May 27 Memorial Day
Thursday, July 4 Independence Day Holiday
Friday, July 5 Independence Day Holiday
Monday, September 2 Labor Day
Monday, October 14 Columbus Day
Monday, November 11 Veteran's Day
Friday, November 28 Thanksgiving Holiday
Friday, November 29 Thanksgiving Holiday
Wednesday, December 25 Christmas Holiday


Contact Information

Office of the Chapter 13 Trustee
Lauren A. Helbling, Trustee
200 Public Square, Suite 3860
Cleveland, Ohio 44114-2321

Send only correspondence to this address

Phone: 216-621-4268
Fax: 216-621-4806

Office Directory




Click this button to connect to your scheduled Meeting of Creditors.  Use the information below to gain access to the Waitng Room.


Meeting ID: 398 441 6706



Passcode: 8611454471


Call: 1-216-273-0259

Debtor Payment Information

Debtors may now make an online payment from a checking or savings account.


This address is for payments only.  Do not send correspondence or documents to this address.


This payment method allows debtors to set up automatic monthly transfers from a checking or savings account. This form must be submitted to the Trustee.

Check with your attorney to find out if you are eligible for TFS Bill Pay.

TFS Bill Pay contact information:

888-729-2413 or


Employer Payment Information

If you are an employer and are interested in submitting funds electronically, please click this button and look for the “Employer” button on the TFS Website.

Case Information

For debtors, attorneys and creditors seeking bankruptcy case information.


Document Delivery

***As of May 6, 2024, the URL for the document delivery portal has changed. EPIQ sent an email to all Users on Monday, May 6, 2024, advising to reset your password. If you do not see the EPIQ email, please review the Spam/Junk folder.  If you still did not receive an email, please contact EPIQ directly at or 888-374-2713.


This tool provides attorneys a secure method to deliver bankruptcy case documents to the Trustee. 

Initial access to this portal is by invitation only. 


Creditor Disbursement Information

The Trustee's office disburses creditor payments, attorney fees and debtor refunds on or about the 10th of each month.

If you are an attorney or creditor and are interested in receiving your payments via electronic funds transfer (EFT), please complete and submit the EFT form to the Trustee's office.  If you have any questions, please contact Debbie Plaga at  





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